Release notes Easy Teams 1.11.0
- Update live: 2021-09-01
- Platforms: All
We have released call recording with two licenses. For users & for answer groups. Read all about it here.
Say hello to our call log, a super smart function that's included for all organisations with the Unlimited package. You'll have all the data, filter options, an overview on top agents and much more.
Sometimes you need to have a conference ad-hoc, that's why we built the ad-hoc conference which allows you to create a conference from the chat / channel
A positive effect of our call log launch is multi-select, now available in answer groups and the call log.
Bug fixes & alterations
We made some adjustments on calls via the desktop app. Calls should now connect quicker.
Did you notice that your notifications lingered sometimes? Sorry about that, now a notification will be marked as read.