User

Burhan Kesapli

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Activity overview

Latest activity by Burhan Kesapli

  • Burhan Kesapli created an article,

    Activate caller-ID (iPhone)

    Activate caller ID to show who is calling when you have the contact saved in the app but not in your phone's local contacts Follow these steps In your iPhone, tap "Settings" Scroll down and tap Ea...

    • Burhan Kesapli
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  • Burhan Kesapli created an article,

    Easy Teams 1.16.0

    Release notes Easy Teams 1.16.0 (preliminary) Update live: 2022-06-21 Platforms: All  What’s new? We have started major work with the GUI (graphical user interface) in the app. The first phas...

    • Burhan Kesapli
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  • Burhan Kesapli created an article,

    System requirements for using the app

    If you’re curious about the system requirements needed to run the app, see bellow and learn which operating systems (OS) and browsers we support. For the best experience, we recommend always using ...

    • Burhan Kesapli
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  • Burhan Kesapli created an article,

    Manage opening hours

    Who can adjust the opening hours? To manage your opening hours in an answer group or IVR menu you need to have the phone system permission or be a supervisor. If you have the phone system permiss...

    • Burhan Kesapli
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  • Burhan Kesapli created an article,

    Easy Teams 1.15.0

    Release notes Easy Teams 1.15.0 Update live: 2022-05-03 Platforms: All  Nyheter A big job was done in the calendar views. We added a new standard view and, Added an agenda view Added drag n ...

    • Burhan Kesapli
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  • Burhan Kesapli created an article,

    Operator specific information

    Telenor Follow the guide here to create a new operator and then return here When you have chosen Telenor, click on  under Special MEX info Add the Pilot user ID and click save Billing ID, Pilot u...

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  • Burhan Kesapli created an article,

    Change Operator

    When it comes to changing the current operator on a customer the mobile number must have the same MEX connection in the Lynes system as it has in the operators. Log in as a super admin on the or...

    • Burhan Kesapli
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  • Burhan Kesapli created an article,

    Shared contacts

    Shared contact with Microsoft 365 / Office 365 Once you have connected your Microsoft 365 account to the app, you will have access to your shared Office contacts. You will be able to search your s...

    • Burhan Kesapli
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  • Burhan Kesapli created an article,

    Firewall settings

    Firewall settings In this article you will find all necessary information regarding our firewall settings Includes PDF Word-doc Download the files These steps will guide you how to use them. ...

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  • Burhan Kesapli created an article,

    Utbildning för användare och administratörer

    Take you communication to the next level In addition to our help center, we can help you with a training session fitting your business. During the training, you will learn about everything from ba...

    • Burhan Kesapli
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