In the app you can share your calls from your own log. When you share a call to a chat or channel, they will be able to call the caller back directly from the chat.
You can also share calls from the call log, read more about it here
How to share a call
From your own log:
-
- Click on the call you want to share
- Click
- Choose whether you want to share via chat or SMS
- Add a comment if needed
- Type the name on the colleague, team or channel to which you want to share it
- Toggle include call recording if you want to share it (optional)
- Toggle include Voicemail transcription (optional)
- Toggle if you want to schedule the send time (optional)
- Select send time (optional)
- Click share
-
- Tap
- Tap
- Choose whether you want to share via chat or SMS
- Add a comment if needed
- Type the name on the colleague, team or channel to which you want to share it
- Toggle include call recording if you want to share it (optional)
- Toggle include Voicemail transcription (optional)
- Toggle if you want to schedule the send time (optional)
- Select send time (optional)
- Tap share
To share via SMS, you must have permission to send System SMS.
Want to know more about how to manage scheduled messages? Click here!
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