Account

Burhan Kesapli
  • Updated

Who can access and edit account settings?

  • Users with the permission account can view and edit the settings

Access account

To access account, click SETTINGS_GEAR.svg expand the list ORGANIZATION.svg

Company profile

This is where you find and edit some of the basic info and also where you purchase new licenses etc. 

  • Here you can change some of the information like company display name and address. Edit the text and click save. 

    You cant edit company name or organisation number. Contact customer care in order to do it.

  • This lists the company account owner who has complete admin permission in the app. 

    To change account owner you need to contact customer care. Only authorized persons can contact customer care and change the owner.

  • This is where you change the time zone for the organisation, click on EDIT_PEN.svgto edit. 

    Users can edit their own time zone if needed.

  • This is where you change the default system language. Expand EXPAND_DOWN.svg the list to edit 

    Users can edit their own language if needed.

  • This is where you change the company avatar,  

    • Click on EDIT_PEN.svg to edit. 
    • You can also allow members to choose their own avatar toggle on ON.svg / off OFF.svg 
  • This is where you change the default cover photo for all users. You can also allow users to choose their own, toggle on ON.svg / off OFF.svg

Easy Teams

  • You can change your PBX package from Light to Unlimited or vice versa. Simply click on the one you want and click upgrade 

    To downgrade your PBX package from Unlimited to Light you need to have a ongoing contract. Not possible if you have a curing period.

  • If you want to purchase more licenses this is the place to be. Expand EXPAND_RIGHT_GRADIENT.svgand choose the type and amount needed (Prices according to contract) and click buy.  

  • Under users licenses you have a complete list of all the users within your organisation. 

    It lists:
    • Pro licenses (assigned & unassigned)
    • Mobile licenses (assigned & unassigned)

Easy Subs   

  • This is where you purchase more subscriptions (mobile / fixed) prices according to agreement

  • Under subscriptions you have a complete list of all subscriptions within your organisation. 

    It lists:
    • Mobile (assigned & unassigned)
    • Fixed (assigned & unassigned)

Add-ons

  • To purchase more add-ons:

    1. Expand EXPAND_RIGHT_GRADIENT.svg the one you would like to purchase
    2. Choose the right amount
    3. Click buy

Billing

  • You can change your invoice method via this setting:

    1. Expand the list EXPAND_DOWN.svg
    2. Choose method
    3. If needed, fill in the information required
    4. Click save
  • This is a list of your latest invoices. You will see if it is paid or not, you can also download a copy by clicking DOWNLOAD.svg

  • Here we list all the billing events

Audit logs

  • Via the audit log you can find out who made any changes. Use the filter settings to narrow down the search.

  • Here is the answer you looked for. Who changed what? Expand EXPAND_RIGHT_GRADIENT.svg the event EVENT.svg for more information. 

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