Easy Teams 1.13.0

Burhan Kesapli
  • Updated

Release notes Easy Teams 1.13.0

  • QUICK_NAVIGATOR.svgUpdate live: 2021-12-15
  • SETTINGS_GEAR.svg Platforms: All 

What's new?

  • A user can now set their work hours (start & and) and configure what status will be activated said hours.

  • Record a message from selected mic and playback on speaker



Fixes & changes

  • Fixed issue where an unavailable agent would (visually) appear as available if it was logged in while the user was busy.

  • Fixed issue where a file could be pasted in the edit-message input.

  • Fixed some failing redirect from VoIP answer group / IVR to external part

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