Release notes Easy Teams 1.13.0
- Update live: 2021-12-15
- Platforms: All
A user can now set their work hours (start & and) and configure what status will be activated said hours.
Record a message from selected mic and playback on speaker
Fixes & changes
Fixed issue where an unavailable agent would (visually) appear as available if it was logged in while the user was busy.
Fixed issue where a file could be pasted in the edit-message input.
Fixed some failing redirect from VoIP answer group / IVR to external part
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