Buy a new Subs subscription in the app
To purchase a new subscription in the app, you need to be the account owner or have the Account permission.
Step 1 – Go to settings
- Click the gear at the bottom of the menu on the left to open Settings .
Step 2 – Select Business Account
- Click on Business Account .
- Then select Subs in the menu.
Step 3 – Choose subscription type
- Click on Buy Subs mobile if you want a mobile subscription.
- Click Buy Subs Fixed if you want a fixed subscription.
- Choose whether the subscription should be bound according to a framework agreement or unbound according to a price list.
Step 4 – Enter details
- Choose your calling rate : fixed or variable.
- Select data package .
- Select number : new, reserved, specific or port existing number.
- Enter the SIM ICC number if you have a physical SIM card. It is 20 digits long and is located on the card.
- Or select eSIM and follow the instructions.
- Choose whether the number should be connected to the switchboard or be independent.
- Turn on MEX if the number should be integrated with the switchboard.
Step 5 – Complete the order
- Confirm the order.
- The subscription will then be activated automatically.
Link mobile number with landline number (MEX)
- Go to Organization Settings .
- Select Telephony System .
- Click Mobile number .
- Add an unassigned landline number under Linked number .
- Click Save .
- If that doesn't work, first assign the landline number to a user and then try again.
Important to know
- When porting a number, check that there is no remaining binding time.
- If a number is connected to the switchboard with MEX, it means that the mobile number and landline number are connected and work together.