Tutorials
Welcome to the easiest school ever: tutorials, videos, and tips to help you!
Engelska
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Engelska
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Basic training for mobile users
Learn the basics of mobile usage through our web-based training.
Basic training: all about response groups
Get the basics of response groups in this on-demand webinar.
Basic training for desktop users
Learn the basics for desktop users in our on-demand webinars.
Basic training for administrators
Learn essential admin skills in our on-demand webinar.
Engelska
Collection short description here
Engelska
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Create a new activity status in the mobile
Learn how to create an activity status directly on your mobile.
Manage your voicemail on your mobile phone
Learn how to easily manage your voicemail via your mobile phone.
Manage your workday on your mobile phone
Learn how to easily manage your workday with practical video guides for your mobile phone.
Manage your display number on your mobile
Learn how to manage your display number easily via mobile with our video guides.
Calendar and connect to meetings on your mobile
Learn how to use the calendar and participate in meetings via mobile effectively.
Change your activity status on mobile
Learn how to change your activity status easily via mobile with our video guides.
Log in & out of response groups
Learn how to log in and out of response groups easily and smoothly.
Connect calls directly and with notification on your mobile phone
Learn how to connect calls directly and with notification on your mobile phone with our video guides.
Engelska
Engelska
Introduction to our Help Center
Discover video guides for new users in our Help Center.
How Case Management works in Contact Center
Learn about contact center case management with video guides for new users.
Create a web chat channel & web widget in Contact Center
Learn how to create a web chat channel and web widget in Contact Center.
Connect your Office or Google Workspace account to the app
Easily connect your Office or Google Workspace account to the app with our video guides.
Get started with in-app telephony
Easily learn how to use the telephony function in the app with our video guides.
Manage your workday for automatic activity status
Learn to manage your workday with video guides for automatic activity status.
Engelska
Collection short description here
Engelska
Collection short description here
Review of response groups
A guide for advanced users about response groups and video guides.
Invite and collaborate with guests
Learn how to invite and collaborate with guests with our advanced video guides.
How the call log works
Learn how the call log works with this user-friendly video guide.
Manage response groups as a supervisor
Learn to effectively manage response groups as a supervisor.
Manage telephony in the app
Learn how to manage telephony in the app with video guides for advanced users.
Get started with surveys
Learn how to get started with advanced survey video guides.
Manage email, calendar, and contacts in the app
Learn how to manage email, calendar, and contacts in the app with video guides for advanced users.
Create and edit a user, and add phone numbers
Learn how to create and edit users and add phone numbers.
Manage conferences in the app
Learn how to effectively manage conferences with our app through video guides for advanced users.
Edit another user's activity status
A guide to editing another user's activity status.